Firmware version 0106. The Microsoft Mouse and Keyboard Center The Bluetooth Ergonomic features a modest set of customization options through Microsoft’s configuration app, the Microsoft Mouse and Keyboard … Since this is a Bluetooth Low Energy device, you don't need the annoying wireless receiver/dongle of the Sculpt keyboard. On your PC, select Start  > Settings  > Devices  > Bluetooth & other devices. Sometimes while scrolling, you might accidentally press the wheel and unintentionally switch to another open program. Check the placement of the wireless USB dongle. If the performance improves, the number of open apps might have been interfering with your PC’s connection to the mouse or keyboard. Wired keyboards and mice connect directly to your PC using a USB cable. See how to turn airplane mode on or off. In the Services box, locate Human Interface Device Service. An ergonomic keyboard is a computer keyboard designed with ergonomic considerations to minimize muscle strain, fatigue, and other problems. Try plugging directly into a USB port on the computer instead of the hub. Available to United States residents. If you do not have a Surface device, you might also need to check with your manufacturer to ensure your PC is up to date. You can use the mouse wheel to scroll, and you can also use it as a button. You can also disable the wheel button, if you prefer to use the wheel only for scrolling. For wireless connections, replace the batteries. If you have multiple USB ports, plug into a different USB port on the same computer. Turn airplane mode on and off: Leave it on for 10-15 seconds, then turn it off again. The Windows button provides quick access to the Start Screen in Windows 8 and Windows 10, and its four-way scroll wheel allows for easy navigating up, down, left, or right. Check or replace the batteries: Open the battery compartment on your mouse or keyboard and make sure the batteries are positioned correctly inside the battery compartment, then see if it works. The PC didn't cost the earth so I wanted an appropriately priced keyboard and mouse. If it does, there might be a problem with your PC. You can select multiple programs. Use the Mouse and Keyboard Center to customize even more, Select Start   > Settings   >Time & language > Region & language. If not, try replacing the batteries with new ones. Get all the features you love and know in Windows 10. I have difficulty scrolling only in some applications. To do this: Select Start  > Settings  > Time & Language  > Language . It can take several seconds for the Bluetooth mouse to reconnect when you resume using it after this period of hibernation. If that doesn’t work, it might mean the batteries are low and should be replaced or recharged. The Microsoft Sculpt Ergonomic Keyboard and Number Pad has a split keyboard layout that keeps wrists and forearms in a relaxed position, and a cushioned palm rest to provide wrist support.The natural arc keyboard layout follows the curve of the fingertips for a more natural way of typing. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth. For special business & EDU institute pricing, call us at 866-425-4709, Monday - Friday, 6:00AM to 6:00PM PT. Some wireless and non-wireless objects can cause interference with your wireless device. Make sure the language you’re using on your keyboard (the input language) matches the one you’re using on your PC (the display language). Microsoft’s Ergonomic Keyboard delivers an elevated typing experience to your Surface device with a unique design that’s aimed at tackling wrist and finger pain. Work longer and more comfortably with this keyboard, mouse, and number pad designed with advanced ergonomics. download. To prevent transceiver interference, avoid using your device near objects such as: Cables running parallel to the wireless transceiver cables, Metallic surfaces in contact with the device, Other wireless pointing devices and transceivers. If you do not have a Surface device, you might also need to check with your manufacturer to ensure your PC is up to date. Remove your mouse or keyboard from your PC and pair it again: You’ll need to look for the name of your mouse in the list of Bluetooth devices to remove and pair it again. The pairing button is usually on the bottom of the mouse. Download MICROSOFT Keyboard & Mouse drivers, firmware, bios, tools, utilities ... Microsoft Sculpt Ergonomic Mouse Driver/Utility 13.221 276 downloads. If not, try replacing the batteries with new ones. Change the mouse cursor settings. Make sure the status is set to Running. We’re expanding our pick-up-in-store service to more Microsoft Store locations every day. Use the power button to turn the mouse or keyboard off and on again. I like a high end keyboard and laser mouse. If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps to help. Select Start   > Settings   > Devices  > Mouse > Additional mouse options > Pointer Options and adjust the pointer speed. Then follow the instructions for your version below. Keep the Mouse and Keyboard Center installed. If your USB plug or wireless USB dongle is plugged into a USB hub: Plug the hub into a different USB port on the same computer. Enter English, select English (United States), select Next, and then select Install. Bluetooth keyboards and mice use a built-in Bluetooth connection on your PC. To do this and to follow the additional troubleshooting steps listed below, first visit the Microsoft Mouse and Keyboard Center, select the download version you want to use, and follow the instructions to install it. From the Mouse and Keyboard Center Support menu, select Device information. Under Find and fix other problems, select Bluetooth > Run the troubleshooter and follow the instructions. Then, go back to the PC you want to use your mouse with and pair it again. Make sure that you are using a powered hub that is appropriate for high-powered USB devices. Thank you! As a result, you might notice a delay between the time that you use the mouse and the response on the screen. The Sculpt Mobile Mouse is designed for navigating Windows with ease, whether in the office or on the go. Wireless keyboards and mice connect to your PC using a wireless USB dongle. And with BlueTrack Technology, it works on virtually any surface, making it the ideal device for traveling. If the light doesn’t come on, check or replace the batteries. When using the number pad on the Microsoft Ergonomic Keyboard, it may be necessary to switch to an English input method for the open parenthesis "(", close parenthesis ")", and equal sign "=" characters to appear on screen as they were typed. This can mean that your PC does not have the latest updates. We'll describe three connection types for keyboards and mice. It also features a wired design for … Follow any other instructions if they appear, then select Done. Find a Microsoft Sculpt Ergonomic Desktop Keyboard & Mouse Bundle, English at Staples.ca. Follow the description that applies to your mouse or keyboard’s connection type. Staples.com: Microsoft Sculpt Ergonomic Desktop Wireless Keyboard & Mouse, Black (L5V-00001) with fast and free shipping on select orders. Enjoy the solid feel of our sleek, modern keyboard and compact mouse as you work in Windows and Microsoft 365. You can change settings, set left-click, right-click, and middle click settings, key settings and configurations, and scrolling resolution. Check to make sure that the program is added to the list, and added to the scrolling assistance list. The Microsoft Ergonomic Keyboard is a comparatively light keyboard, weighing just 35.98 oz, including the cable (1,020 g). Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Check the list of languages Add an input language or change your display language to match. Select Start   > Settings   > Devices  > Mouse  to make basic changes. If the wheel doesn't work in any program that has a scrollable document open (such as Microsoft Edge), make sure that wheel support is enabled. Its ergonomic design pairs with a wrist rest and connects to your machine over Bluetooth. In the search box on the taskbar, type services, then selectit from the results. Also check on nearby objects. When I rotate the wheel, my window sometimes disappears. Microsoft Bluetooth® Mouse … Right-click (or press and hold) Human Interface Device Service, and then select Properties. In the Add Program box, locate the program you want, and select Open. Please try again later. From the Mouse and Keyboard Center Support menu, select Device information. Open the battery compartment on your mouse or keyboard and make sure the batteries are positioned correctly inside the battery compartment, then see if it works. Keyboard name Microsoft Natural Ergonomic Keyboard 4000 Keyboard Cable Length 60 inches +/- 6 inches (1530 millimeters +/- 152 millimeters) Interface USB Compatible Operating systems Microsoft Windows 10 / 8.1 / 8 / RT 8.1 / RT 8, Windows 7, and Windows Vista, Microsoft Windows 10 Phone, Mac OS X v10.7x - 10.10, Android 3.2 - 5.0 Hot Key Features $116.95 Special pricing for eligible students, parents, teachers and military. * The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. Turn off other Bluetooth devices connected to your PC: Then see if your mouse or keyboard works – having too many Bluetooth devices connected at one time can interfere with your PC’s connection to the mouse or keyboard. This Microsoft ergonomic keyboard reduces fatigue and delivers a slim, refined design with a split keyboard and improved cushion and palm rest - plus, time-saving integrated number pad and dedicated shortcut keys. Original price was $129.95, current price $116.95, 1 AA alkaline battery required (included). For Bluetooth connections, select Start   > Settings   > Devices  > Bluetooth & other devices. Restart your PC. Start Microsoft Mouse and Keyboard Center, and select Wheel. That's why the active window seems to disappear, but it's actually still open on your desktop. To extend battery life, Bluetooth devices go into hibernation after 8-10 minutes of inactivity. Rated 4/5 stars from over 685 customers. Read reviews to learn about the top-rated Microsoft Sculpt Ergonomic Desktop Keyboard & Mouse … This means that your mouse or keyboard is already paired to another PC that’s within range. Press Windows key  + Space to switch to English (United States). Press Windows key  + Space to switch back to the local language. Depending on the mouse model you're using, select Wheel or Touch Strip. If the light blinks, the mouse has power. With Mouse and Keyboard Center version 13 or later, the firmware will automatically fix the issue and optimize the keyboard's performance. Start the Bluetooth troubleshooter: Select Start  > Settings  >Update & Security  > Troubleshoot > Additional troubleshooters. You’ll need to look for the name of your mouse in the list of Bluetooth devices to remove and pair it again. Find the listing for your Microsoft Ergonomic Keyboard and look for the firmware version listed. Keyboard & Mouse | MICROSOFT. Select Identify programs that don’t scroll correctly, and then select the program(s) displayed in the list. Note: If scrolling works in some programs (such as Microsoft Word or Microsoft Edge) but not in others, even though they have scroll bars, those programs might not support the scroll wheel. In Microsoft Mouse and Keyboard Center, select your device, and then select Basic settings. To resolve the problem, avoid pressing down on the wheel while scrolling. This connection type typically requires no additional accessory or dongle. You’re now signed up to receive Microsoft Store emails. Windows 10 64 bit, Windows 10, Windows 8.1 64 bit, Windows 8.1, Windows 7 64 bit, Windows 7. The light will blink to show that the mouse is discoverable. On the General tab, in the Startuptype area, select Automatic, and then select OK. If you want to return to the previous window, press the wheel until that window appears again, or use the Windows taskbar to switch to the window that you want. See if the mouse or keyboard has power: Press the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Note: For devices with rechargeable batteries, use the USB cable that came with the mouse or keyboard to recharge them. To do this, install and run the Mouse and Keyboard Center. To ensure your PC is performing at its best and you have the latest keyboard and mouse improvements, check for updates from Start   > Settings   > Update & Security  > Windows Update. Make sure that the Vertical Scrolling check box is selected. Check the reported battery levels. Call for Microsoft Store sale and customer support, Microsoft Store sale and customer support. Unplug and then plug it in again. For special business & EDU institute pricing, call us at 866-425-4709 , Monday - Friday, 6:00AM to 6:00PM PT By clicking sign up, I agree that I would like information, tips, and offers about Microsoft Store and other Microsoft products and services. To fix this, go to the PC that your device is paired with, and remove it from that PC. The components in this Logitech wireless combo have long battery lives: up to four years for the keyboard and 18 months for the mouse. Microsoft invented the mouse as we know it … Pressing the wheel switches to other open programs on your desktop. Select Back to return to the previous screen. Its compact design is ideal for portability and suitable for use with either hand. Set up Microsoft Modern Keyboard with Fingerprint ID, Mouse or keyboard is not responsive, shows a blinking red light, or no light, The mouse cursor or keyboard input is slow or isn’t working correctly, My Microsoft Keyboard or Mouse doesn’t do what I want it to, What I type on the keyboard doesn’t match what I see on the screen, Special keys on the keyboard aren't functioning, The scroll wheel on my mouse isn't working as I expect, Make sure your mouse or keyboard is paired with your PC, The pairing light flashes three times, then turns off, Why there is a delay before a Bluetooth mouse responds after it has been inactive, Check the USB plug or wireless USB dongle, The open parenthesis "(", close parenthesis ")", and equal sign "=" keys on the number pad aren’t working as I expect on my Microsoft Ergonomic Keyboard, Add an input language or change your display language to match. Then follow the instructions for your version below. It's made from all plastic and has a hollow feel to it. Work in comfort all day. To resolve this issue, first determine which firmware version is installed on your keyboard. May not be combinable with other offers. Use the USB cable that came with the mouse or keyboard to recharge them. Choose your mouse or keyboard from the list of devices. Select any of the following headings, and it'll open to show more info: To ensure your PC is performing at its best and you have the latest keyboard and mouse improvements, check for updates from Start   > Settings   > Update & Security  > Windows Update. Note: Some devices have rechargeable batteries. The wireless USB dongle should be plugged into a USB port that allows for the best reception and minimizes the distance between the wireless USB dongle and the keyboard or mouse. Note: In-store availability subject to change without notice. I normally buy Logitech. This was bought to be used mainly by my wife and daughter on a new desktop PC. Stay informed about special deals, the latest products, events, and more from Microsoft Store. Use the keys on the number pad as needed. For more, see What Bluetooth version is on my PC? If it isn't running, select Start the service. Sorry, the service was unavailable. See if your mouse or keyboard works with another PC: If it does, there might be a problem with your PC. If the program you want is not in the list, scroll to the bottom of the list and select Manually add a program. Ergonomic keyboards for two-handed typists are typically constructed in a V shape, allowing the hands to rest at a more natural angle. Make sure your PC is compatible with Bluetooth 4.0 (LE): Most Microsoft or Surface Bluetooth mice and keyboards require a PC with Bluetooth 4.0 or newer and designed to be full featured with Windows 10. This will refresh the drivers if updates have recently been made. Work longer and more comfortably with this keyboard, mouse, and number pad designed with advanced ergonomics. If the volume controls on your keyboard stop working, check the Human Interface Device Access service on your computer to make sure it is set to Automatic. Close all your open apps. Keep the Mouse and Keyboard Center installed. Its keyboard has a palm rest and is height-adjustable for maximum comfort, and its wide-wheeled mouse is contoured to ensure scrolling accuracy. Privacy Statement. Unfortunately, we found no Microsoft Store locations within 100 miles, but we can always ship items to you. Oct 24th 2020, 15:30 GMT. Find the listing for your Microsoft Ergonomic Keyboard and look for the firmware version listed. I previously used the Microsoft Natural Ergonomic Keyboard 4000, and this keyboard compares favorably to that keyboard while rectifying some of the shortcomings of the Microsoft Sculpt Ergo Keyboard. Head below for more. See if your mouse or keyboard works with another PC.