I want to leave a neutral warning to other buyers saying:  Item had repaired pieces and arrived broken. The actual task of leaving feedback is quite simple; simply go to the completed auction page and click Leave Feedback. (d) The seller was not responsive for 5 days, and you had to file a case to get a response. if they fail to honour any part of the bargain act at the first opportunity. The reason you want to leave negative FB is the EXACT reason Ebay stopped allowing it. After reading these boards it has occurred to me that if I leave a neutral it may scare off sellers that might otherwise accept my best offer. But leaving negative FB on a customer is just plain Bad Business. I cannot comment on what effect the neutral left for others would affect a seller's decision in the event of an offer. The descriptioin should be accurate, the shipping prompt.......etc. Negative feedback doesn’t affect how eBay measures a seller’s performance. Positive feedback should be left if you are satisfied with the transaction. As a buyer, you can leave the seller one of the three feedback ratings. Sometimes, even when you follow best practices as a seller, an issue may arise that prompts a buyer to leave negative Feedback. The complexity in question is the result of years of evolution, and of course, the system continues to evolve. However, as a buyer myself - I don't think I could consider leaving a neutral feedback for a seller who gave me more than I asked for. The item broke in shipping. - To me, this does not warrant a neutral or negative. So I'm wondering if this could possibly have happened to your seller and it wasn't intentional. I think a neutral is appropriate although if the seller has more than a few negs then your neutral may not get read by other buyers. 4. That is wrong on many levels. The Feedback score is the number in parentheses next to a member’s user ID and is also located at the top of the Feedback Profile. A seller can’t make a claim on an item that you report damaged in shipping a month after it arrives, so leaving negative feedback for the seller at that point is unfair. 08:10 AM. You can then: Select an overall feedback rating – positive, neutral, or negative you should let him know that neutral does harm your rating with ebay and it is wrong to harm your rating when you shipped it the same day and did nothing wrong. Tip Once you've submitted positive Feedback for a seller, you can't change it to neutral or negative feedback. Sellers can leave only positive ratings for buyers. It doesn't matter if he has a no return policy. Choose a rating (positive, neutral, or negative) and type a “review” in the space provided. I'm sometimes shocked at how I nearly missed something but some repairs can be difficult to spot. Yes some sellers would not accept your offer, and possibly block you if you leave a neutral - however I doubt that would be a big issue. Select Leave Follow-up Comment. On the other hand, the seller listed the item as like new-it had repairs, it arrived over a week late--the acceptance scan was on the day the item was estimated to be delivered to me-not really a big deal to me, but it is part of my story. eBay Positive to Negative Feedback Ratio to Keep 100% Rating, How To Get A Blank New Tab Page In Chrome, How to Disable Video Autoplay on Facebook's Website, Select the most appropriate topic (such as. Oh, I'm sure it wasn't intentional but that doesn't excuse the seller from not giving a full refund even if they don't accept returns. I, for one, would probably skip feedback. Reducing the time a member can leave Feedback from 90 days to 60 days Today, less than 5% … - To me, this is the only part of your story that IMHO justifies a neutral or negative. If this still irks you to the point you want to say something after you live with it a bit, that's when I'd revisit what to do about feedback myself. The seller is a big seller with mostly positive but some negative or neutral reviews already. Enter your reply, then select Leave Reply. How to leave Feedback for buyers. If an item is recieved broken the buyer gets ALL their money back including return shipping. Buyers sometimes leave false neutrals (with glowing positive comments) or they will leave a neutral after a mutual cancellation, even if it was at their request, due to misunderstandings about feedback and what neutral represents in the eyes of ebay.